Have you ever tried to solve machine problems on the phone? This is often impossible without time-consuming and expensive on-site visits.
Real use case in mechanical engineering
The FLUX REMOTE Maintenance App enables machine service without on-site visits with a simple smartphone-based augmented reality app and is already being used successfully by leading machine building companies:
|No complicated hardware, only smartphone required|
|Live remote support directly at the machine|
|Quickly to the solution with augmented reality|
|Documentation directly available in live chat|
|Implemented worldwide in one day|
|Carry out service tasks up to 50% more effectively|
|Compatible with any machine|
|Reference customers: Evonik, Böllhoff, Kraft etc.|
|100% satisfaction guarantee, otherwise money back|
Depending on your requirements and your use cases in machine maintenance and your facilities your service technicians or the service technicians of your costumers, can receive direct and live assistance with individual service cases.
To this end, an own service-app in your corporate design wil be at your disposal. The service technicians use the FLUX-RE software simply in your service-app on a smartphone or tablet: At the machine the expert is contacted via video call. The service technician on the spot and the expert have now the same view on the machine. Augemented reality enables the expert to directly reach in the space to directly place 3D arrows oder other content (e.g. graphics, diagrams oder videos) at the releavnt position in real space and make them visible.
Additional features cover: Highlighting positions in space, setting freehand marking, exchange of data (e.g. images and PDFs) by communicating over a chat-function. Because of an intuitive interface all working steps are easily understandable and not limited by factos like speech differences or ambient noises any more
The use of FLUX-RE software leads to a reduction of plant downtime
through immediate support. This also results in an increase in the
performance of the personnel employed, due to more service time
instead of travel time. Studies show a savings potential of up to 40 percent in individual service and maintenance cases. In addition, augmented reality is constantly creating new approaches and solutions for digital support for machine maintenance.
The application of the FLUX-RE software naturally allows simultaneous digital assistance in several service cases. This allows as many experts as desired to support the requirements for machine maintenance.
Due to the data collection in your FLUX-RE service app, service cases that have been carried out can be logged automatically and automatically applied to your ERP system or similar. This creates the prerequisite for defining further optimizations for machine maintenance.
|Savings potential for individual service cases of up to 40%|
|Reduction of plant downtime through immediate support|
|Increased performance of deployed personnel due to more service time instead of travel time|
|Direct interaction through simple gesture control and voice commands|
|Effective quality control through real-time quality control|
|Optimization of workplace situations by placing clues in augmented reality|
|Reduction of travel costs for service technicians|
|Removal of communicative barriers|
Online software consultation
- Free half-hour presentation of products and services
- Individual discussion of your use cases
Workshop at your site at your machine
- Collection of your maintenance-relevant information (machine documentation incl. image, video and 3D material
- Processing and transfer of data in our system
- Implement FLUX RE to solve service challenges remotely
- Presentation of the machine set up as a basis for decision-making for further steps in our cooperation
Use FLUX RE in your service app in your corporate design
- Savings on costs for individual service cases
- Individual functions possible
- Use of the app by your experts, service technicians and customers
Continuously optimize your service process based on data
- Protocol performed service operation automatically
- Interface to your own software infrastructure(e.g. ERP system)
- Utilize data evaluation to optimize the solution of service cases remotely
Solutions for service cases from remote
Machine construction, plant engineering and construction, and special purpose machinery manufacture
Optimize the workflow management for machine maintenance for yourself and your customers. Use your full potential for employee training and presentations!
We are happy to help!
Tailored for your individual application cases and of course without obligation and free of charge. Make an appointment now for online software consulting with Christian Terhechte (CEO Raumtänzer).
Of course we are happy to answer any questions you may have. Either personally with your contact for the FLUX SUITE, using the contact form or our other contacts. We are looking forward to your requirements!