The FLUX REMOTE Assist application, with a simple augmented reality-based app for smartphones and tablets, enables machine maintenance and service remotely! Service technicians guide employees on site at the machine via digital media. The application is already proven and successfully in use at leading machine builders. The advantages of FLUX REMOTE offer sustainable added value:

Depending on your requirements and your use cases in machine maintenance and your facilities your service technicians or the service technicians of your costumers, can receive direct and live assistance with individual service cases.

To this end, an own service-app in your corporate design wil be at your disposal. The service technicians use the FLUX-RE software simply in your service-app on a smartphone or tablet: At the machine the expert is contacted via video call. The service technician on the spot and the expert have now the same view on the machine. Augemented reality enables the expert to directly reach in the space to directly place 3D arrows oder other content (e.g. graphics, diagrams oder videos) at the releavnt position in real space and make them visible.

Additional features cover: Highlighting positions in space, setting freehand marking, exchange of data (e.g. images and PDFs) by communicating over a chat-function. Because of an intuitive interface all working steps are easily understandable and not limited by factos like speech differences or ambient noises any more

The use of FLUX-RE software leads to a reduction of plant downtime
through immediate support. This also results in an increase in the
performance of the personnel employed, due to more service time
instead of travel time. Studies show a savings potential of up to 40 percent in individual service and maintenance cases. In addition, augmented reality is constantly creating new approaches and solutions for digital support for machine maintenance.

The application of the FLUX-RE software naturally allows simultaneous digital assistance in several service cases. This allows as many experts as desired to support the requirements for machine maintenance.

Due to the data collection in your FLUX-RE service app, service cases that have been carried out can be logged automatically and automatically applied to your ERP system or similar. This creates the prerequisite for defining further optimizations for machine maintenance.